Accessibility Statement
Effective Date: June 14, 2026
At LilyPad Health, we believe that healthcare should be accessible to everyone. We are committed to ensuring that our website is inclusive and easy to use for all visitors, including individuals with disabilities.We continually work to improve the accessibility and usability of our website so that every person can access information about our services with dignity, independence, and confidence.
Our Commitment to Accessibility
LilyPad Health strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, which are internationally recognized standards for digital accessibility.Our goal is to provide an online experience that is accessible to the widest possible audience, regardless of technology or ability.
Accessibility Features
As part of our ongoing accessibility efforts, we have implemented features designed to improve usability, including:
- Clear and consistent page structure
- Logical heading hierarchy throughout the website
- Keyboard-friendly navigation where possible
- Alternative text for meaningful images
- Color combinations designed to meet recommended contrast guidelines
- Readable fonts and text sizing
- Responsive design for desktop, tablet, and mobile devices
- Accessible forms and buttons where supported
- Descriptive links and navigation labels
- Reduced unnecessary motion and animation
- Compatibility with common screen readers and assistive technologies
We also periodically review our website using accessibility tools and manual testing to identify opportunities for improvement.
Third-Party Content
Certain portions of our website may rely on third-party services that are outside the direct control of LilyPad Health.
These services may include:
• Online appointment scheduling
• Secure patient portal access
• Telehealth platforms
• Laboratory ordering services
• Fullscript supplement ordering
• Payment processing
• Embedded maps or videos
While we encourage our third-party partners to provide accessible experiences, we cannot guarantee the accessibility of content maintained by external providers.
Ongoing Improvements
Accessibility is an ongoing process.
As technology evolves and accessibility standards continue to improve, LilyPad Health is committed to regularly reviewing and enhancing the accessibility of our website.
We welcome feedback from visitors and continuously seek opportunities to improve the experience for everyone.
Need Assistance?
If you experience difficulty accessing any part of this website, need information in an alternative format, or have suggestions for improving accessibility, we encourage you to contact us.
We will make every reasonable effort to respond promptly and provide the information or assistance you need.
Contact Us
Accessibility Coordinator
Shannon Gigounas, DNP, RN, FNP-C
Founder, LilyPad Health
Phone: (925) 489-0946
Email: info@lilypadhealthcare.com
Website: www.lilypadhealthcare.com
If you encounter an accessibility issue, please include:
• The webpage or feature where you experienced difficulty
• A brief description of the issue
• The device, browser, or assistive technology you were using (if known)
Our Promise
At LilyPad Health, our mission is to help people thrive through every stage of life. That commitment includes creating a welcoming, inclusive, and accessible online experience for every visitor.
Thank you for helping us make LilyPad Health a place where everyone feels supported, respected, and valued.